An IBM employee, Jen Okimoto, who works in the domain of Web 2.0 has posted upon a very important issue ... access to and governance of social networking tools in Corporate America. Her questions are great, and are problems many corporations are trying to understand and address. It is not enough to just say ... my company should provide open access to all these various tools. One needs intelligent conversation on this topic. Thus, I will defer to Jen's blog post and ask you to link ... read ... and discuss on Jen's blog. Here are the questions she posted (see her blog for significant additional commentary):
- How detailed should social media guidelines be?
- When introducing social media into the workplace, how do we address HR concerns about reduced employee productivity?
- How do you guide employees or manage employees in navigating the gray with respect to posting content that is or is not appropriate in the work environment?
- What about content that falls squarely in the HR domain? What if employees use social media to publicize HR issues, or to gain "supporters" to their cause?
- Do we have IBM or client examples of stats, use cases or any other stories that address these concerns?
This is an important discussion to be conducted.