As noted in yesterday's blog post, I've decided to try Republic Wireless. Today is my second day of the test. Yesterday I ordered my phone at 3 pm. Within a few minutes I had email confirmation, and fifteen minutes after that point I had access to my new Republic Wireless account.
This morning at 11:15, I received confirmation that my phone had shipped, including a trackable link via UPS. This evening when I got home from work, I clicked upon the tracking link. The phone is being shipped second day air via UPS. This seems reasonable. I would not expect overnight service, and I was hoping that Republic has not used "as long as it takes" via UPS, Fedex, or the USMail.
In addition, I logged into my account for the first time. While I hope to use and be happy with the service, I wondered if it were my desire ... how difficult it would be to cancel and get my refund. I'll let you be the judge, but I quickly went to the suggest search page and input "refund" as much search query. I was easily able to understand the process, and locate the link to process a refund. The policy reviewed seems quite fair.
So far ... so good. Click any image to view at full size.
- This is post #2 in the series
- See Republic Wireless Test Post #1
- See Republic Wireless Test Post #3
Inital Login Screen
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Search Query Result (top of page)
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Search Query Result (bottom of page)
Honeywell came up in a meeting I was in at the U of M today and thought of you. You lucky schmuck...I've been stuck in Wave J for months but intend on buying a phone as soon as they let me!
Posted by: Ben Damman | August 29, 2012 at 11:23 PM